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U.S. Citizenship and Immigration Services (USCIS) - employees are responsible for adjudicating and processing the host of applications and forms necessary to ensure the immigration of people and their families to the United States, from initial stages through their transition, to permanent residence, and finally to citizenship.

U.S. Coast Guard - civilian employees work together with military personnel to save lives, enforce the law, operate ports and waterways, and protect the environment.

U.S. Customs and Border Protection (CBP) employees prevent terrorists and terrorist weapons from entering the United States while facilitating the flow of legitimate trade and travel.

Federal Emergency Management Agency (FEMA) - employees prevent losses from disasters wherever possible, and assist when they do happen. you will be part of an intensely-focused team dedicated to helping our country prepare for, prevent, respond to, and recover from disasters.

U.S. Immigration and Customs Enforcement (ICE) employees enforce immigration and customs laws, safeguard U.S. commercial aviation, and protect Federal facilities.

U.S. Secret Service - employees have the dual missions of protecting our nation’s leaders, and criminal investigation involving law enforcement, security, information technology, communications, administration, intelligence, forensics, and other specialized fields.

U.S. Transportation Security Administration (TSA) employees help secure our transportation infrastructure from future terrorist acts in intelligence, regulation enforcement and inspection positions.

Federal Law Enforcement Training Center (FLETC) employees develop the skills, knowledge, and professionalism of law enforcers from 80+ Federal agencies in this unique inter-agency training organization.
Hypothetical Questions
Hypothetical Questions

With these type of questions, the panel is trying to determine how you will respond to certain situations. You cannot answer these questions with a simple “yes” or “no.” In each question, you will have to perform an action or take a stance. You will have to explain why you would do something or why you would not do something.

The questions are not designed to put you in a “no-win” situation. In each scenario, there are things you should do and things you should not do. You may be faced with the dilemma of wanting to do two things at one time. In this case, you will have to choose the most appropriate course of action.

After the question has been asked, pause for a moment to think about your answer. The point is you shouldn’t spout out the first thing that comes to mind. Briefly think about your answer before giving it. They are not testing you on how quickly you respond. They are more concerned with your actions in a given situation. If you take too long thinking, that could be a factor in your rating.

Expect the panel to ask you to justify your actions. They may ask you why you did not do something. This does not mean you gave an incorrect answer. In law enforcement, people are going to get in your face. This is essentially what they are doing by challenging your answer. Do not let this upset you. If you know you gave a good answer, then stick to it.

The questions are usually designed to see how you would perform in areas such as judgement, integrity, supervision, use of force, and dealing with co-workers. The questions may be asked in any order. Usually, there will be several questions for each area of consideration. The following sample questions are typical of what the panel is looking for. Read the sample question twice and then think about how you would answer it. We have listed an evaluation of these questions along with appropriate and inappropriate answers.


Judgement Scenarios


1. You and your partner are driving a dangerous prisoner to the jail. While en route to the jail, you observe an accident involving three vehicles. It appears that damage to the vehicles is significant. What would you do?

Answer to #1


2. While off duty, you go to a convenience store to purchase a few items. No one in the store knows you are a police officer. While you are paying for the items, the cashier engages in a conversation with you. She mentions that she believes she received a counterfeit twenty-dollar bill today. What would you do?

Answer to #2



Integrity Scenarios

1. You and your partners are executing a search warrant on a suspected drug dealer’s residence. Your team finds illegal drugs and a large amount of money in the house. As your team is securing the contraband in the appropriate evidence bags, you observe one team member place some of the money into his pocket. What would you do?

Answer to #1


2. You are investigating the illegal coping and selling of videotaped movies. While interviewing the owner of one of the suspected video stores, he offers you several free rentals. What would you do?

Answer to #2



Supervision Scenarios


1. Everyone in your office has had the chance to participate on a “special assignment.” When another detail comes up, your supervisor gives it to a co-worker who has already been on a similar assignment. This pattern continues two more times with you getting passed over for any “special assignment.” What would you do?

Answer to #1


2. After working in one office for five years, you receive a new supervisor. After six months under her supervision, it appears that she does not like you. You discuss this with her, but she acts like nothing will change. At the end of the year, she gives you a low rating. You talk to her about your rating, but she appears to be inattentive. What would you do?

Answer to #2



Use Of Force Scenarios


1. You are by yourself driving through an area that has several retail stores. You witness a man grab a woman’s purse. The two of them are struggling for control of the purse. The man starts to strike the woman with his hands. What would you do?

Answer to #1


2. You and several other officers are attempting to arrest a subject at his residence. As you are walking up to the house the front door opens and the subject appears. He steps out of the doorway and onto the front porch. He has a gun in his hand and he begins shooting at you. What would you do?

Answer to #2


Dealing With Co-Workers Scenarios


1. For the past several months, there have been many assignments which required someone to work late at night. Everyone in your office has done their share of working late hours except for one person. His continual refusal to work after hours is causing a strain with his co-workers. What would you do?

Answer to #1


2. There are two co-workers in your office who do not like each other. Their refusal to work together is causing problems in scheduling assignments. Morale in the office is low because of their bickering. What would you do?

Answer to #2







ANSWERES

Answer To Judgement Scenario #1

The dilemma with this question is should you stop to help those involved in the accident or should you continue to do your job transporting this prisoner? If you state that you would stop to provide assistance, the panel will question you about leaving your partner alone with the prisoner. They may also point out that this could be a setup in order to free the prisoner. If you state that you would not stop to help those involved in the accident, the panel may ask you, “You mean you would let these people die?”

Be sure to convey to the panel that you recognize the situation you are in. You would like to help those in need but you also have a duty to maintain control of this prisoner. If they have not mentioned it, you should tell them that this accident may be a ruse designed to ambush you and your partner.

Since the prisoner is dangerous, you should probably continue on to the jail. However, you will provide assistance to the accident victims by radioing for medical emergency services. Remember, there are other ways to help besides physically lending a hand.


Answer To Judgement Scenario #2

There is nothing wrong with asking to look at the suspected counterfeit bill. Unless you are a Secret Service agent, you should not take possession of the bill. There is no sense in getting involved in the chain of custody. If the bill appears to be phony, tell the cashier to report it to the Secret Service. You may also want to notify them.

The key to this question is to notify the proper authorities. Even though you are a police officer, it may not be your responsibility or jurisdiction to investigate this type of crime.


Answer To Integrity Scenario #1

A bad answer would be, “I would report it to my supervisor.” The first thing you should do is confront your co-worker. Tell him what you observed, and ask him what he did with the money. Suggest to the panel that perhaps he logged it into another evidence bag.

The panel will probably ask you, “What would you do if he says he did not put any money into his pocket?” You should tell them that if your co-worker continued to deny taking the money, you would then notify your supervisor.


Answer To Integrity Scenario #2

Tell the panel that you recognize this could be a bribe. Even if the owner was not bribing you, it would be inappropriate to accept such an offer. Therefore, you will not accept the free video rentals. You should make a note of what transpired in case this would be used against the store owner at a later time.


Answer To Supervision Scenario #1

You should go to your supervisor and ask why you have not received a special assignment. Maybe he overlooked you or maybe there is something you need to do.

If the problem persists or you have not received a satisfactory explanation from your supervisor, you should then go to the next supervisory level.



Answer To Supervision Scenario #2

This is similar to the previous question in that you should try to work things out with your supervisor before going to the next boss. This question differs in that your supervisor is a woman. Some people, men and women, have a problem taking orders from a woman. The panel is looking to see if you react to the fact that your boss is a woman. You should not make any reference about her sex.


Answer To Use Of Force Scenario #1

There is nothing wrong with getting on the radio and calling for assistance. However, in this scenario you should do more than that. Get out of your car and identify yourself as a police officer. Order the man to let go of the woman. If the man does not stop attacking the woman, you are going to have to physically stop him. You would then place him under arrest.

The panel may ask you if you would draw your weapon. In this type of situation, you probably cannot shoot the attacker. If you see no weapons in his hands, then your gun will probably remain holstered. You may not know what type of intermediate weapons this agency allows its officers to carry. However, you can still suggest that you may use a baton or pepper spray on the subject if he refuses to stop the attack.


Answer To Use Of Force Scenario #2

The first thing you should do is seek cover. The subject is firing his weapon at you so there is no time to give verbal commands for him to stop. You should draw your gun and return fire. You are attempting to stop the subject’s aggression. When it is safe to do so you should get on the radio and call for assistance. 


Answer To Dealing With Co-Workers Scenario #1

You should confront the co-worker. It would probably be better if you did this as a group and not individually. Share with him the burden he is placing on everyone by his refusal to work some of the late hours. Tell the panel that you hope things could be worked out. If the panel suggests that things are not working out, then you will have to talk with your supervisor.


Answer To Dealing With Co-Workers Scenario #2

Again the key is to talk to both co-workers. Try to find out what the problem is. Arrange for the two of them to have a meeting with each other in order to resolve their differences. Suggest that they do not have to be best friends but they need to work with each other. The panel is looking to see if you would make an effort to help in these situations. Going straight to your boss is not always the best answer.

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Guards protect property, maintain security, and enforce regulations and standards of conduct in the establishments at which they work. Related security and protective service occupations include correctional officers, police and detectives, private detectives and investigators and Security Guards and Gaming Surveillance Officers
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